The Best Energy Companies in Houston
Compare the best electric companies in Houston to find the right plan for you.

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Best electric companies in Houston

Thanks to the deregulated energy market in Texas, you can choose from hundreds of energy plan options. We research and review electric companies in Texas to help you compare your options and make an informed and confident choice. Choose Texas Power reviews providers based on customer service, online accessibility, and the variety of plan options. Discover the top electricity companies in Houston, explore energy plans, and benefit from our expert ratings to find the perfect energy fit for your home.

TXU Energy

Ranking at the top of our list, the best electric company in Houston is TXU Energy. Located in Irving, TXU Energy is a prominent energy provider in Texas, serving residential and business customers in Houston. TXU Energy is best for the overall experience, receiving a high score for customer service and a variety of plans. 

In Houston, you can choose from numerous plans based on preferences for fixed-rate, variable-rate, renewable plans, and free nights. Each TXU Energy plan includes a 60-day satisfaction guarantee. If you are unhappy with your service, you can switch plans or providers within 60 days of enrollment without paying a fee.

 

Category Score
Customer service  4.9
Online accessibility  4.3
Plan options  5.0
Overall score  4.8

TriEagle Energy

For over a decade, TriEagle Energy has been a top energy company in Houston, recognized for its transparent rates and no hidden fees. Many TriEagle plans offer bill credits when you use at least 1,000 kilowatt-hours (kWh) of electricity. TriEagle offers straightforward electric plans in Houston, including fixed rates for 12, 24, or 36 months. You can also secure a 100% green energy plan. We rated TriEagle Energy a 4.8 out of 5 because of its online accessibility and plan options. While the customer service score is lower than TXU Energy, TriEagle remains one of the best electric companies in Houston.

 

Category Score
Customer service  4.5
Online accessibility  5.0
Plan options  5.0
Overall score  4.8

4Change Energy

Headquartered in Dallas, 4Change Energy has been in business since 2012. 4Change aims to provide affordable energy plans while supporting local Texan charities by donating 4% of its yearly profits. The company offers a variety of fixed-rate plans with 12, 18, and 24-month options, including a 100% renewable plan. The company offers a 60-day satisfaction guarantee. Many 4Change energy plans include a $100 bill credit each month, depending on usage. You can also access unique offerings through certain plans. For example, the Smart Thermostat 24 provides a Honeywell T9 smart thermostat when you sign up.

 

Category Score
Customer service  4.9
Online accessibility  4.3
Plan options  5.0
Overall score  4.7

Gexa Energy

If you’re interested in a low-rate, 100% renewable energy plan, Gexa Energy is for you. Gexa is a Houston-based energy company sourcing electricity from solar, wind, and other green energy sources. The company provides various options, including 12, 24, and 36-month plans, all powered with 100% green energy. Many Gexa Energy plans in Houston include an additional bill credit benefit when you use over 1,000 kWh. Gexa Energy offers a 60-day satisfaction guarantee.

 

Category Score
Customer service  4.5
Online accessibility  4.3
Plan options  5.0
Overall score  4.6

Veteran Energy

Based in Dallas, Veteran Energy is an electricity provider with competitive rates supporting a charitable cause. The company partners with organizations helping the veteran community, such as Paws for Heroes and Fisher House. Veteran Energy offers a variety of plan lengths and options, including 12, 18, 24, and 36-month plans. Each plan is equipped with a 60-day satisfaction guarantee.

 

Category Score
Customer service  4.3
Online accessibility  4.3
Plan options  5.0
Overall score  4.5

Rhythm Energy

Houston-based energy provider Rhythm Energy offers 100% green energy plans with 12, 24, and 36-month fixed-rate options. Rhythm aims to have transparent prices with no hidden fees, so you know what to expect on your monthly bill. Rhythm has a satisfaction guarantee for 30 days after enrollment. After the 30 days, you must pay an Early Termination Fee (ETF) of $10–20 per month remaining on the contract, depending on your plan.

While Rhythm scored high for online accessibility and plan options, customer service reviews negatively impacted its score. In addition, if your goal is the lowest rate for a green energy plan, you may choose Gexa Energy over Rhythm, as Rhythm’s rates are more expensive depending on location.

 

Category Score
Customer service  3.4
Online accessibility  5.0
Plan options  5.0
Overall score  4.5

Frontier Utilities

As a low-rate provider, Frontier Utilities is usually one of the cheapest electric companies in Houston. Frontier Utilities offers 12, 24, and 36-month fixed-rate plans, including a 100% renewable option with a 60-day satisfaction guarantee. Frontier’s Saver Plus plan includes a $125 usage credit each month if you exceed 1,000 kWh of energy. If you have lower usage, the Saver Value plan offers a $50 credit each month you use over 500 kWh. Frontier is one of the only providers offering a bill credit for less than 800 kWh. The company received a rating of 4.3 because it does not offer a variable-rate or prepaid plan in Houston and has a lower customer service rating.

 

Category Score
Customer service  4.2
Online accessibility  4.3
Plan options  4.3
Overall score  4.3

Flagship Power

Newer to the Texas-deregulated energy market, Flagship Power was founded in 2022. Flagship Power provides fixed-rate plans for 12, 24, and 36 months. Each contract is equipped with a 90-day satisfaction guarantee, which is longer than every competitor on our list. If you want a 100% renewable plan, Flagship’s Windsurfer option is powered by local Texas green energy sources. Another unique option is the Weekender 12, where you receive free energy from 7 p.m. through 5:59 a.m. and a fixed rate throughout the day. Though Flagship’s online accessibility scored a 3 out of 5, the variety of plan options helped Flagship score an overall 3.8 out of 5.

 

Category Score
Customer service  3.4
Online accessibility  3.0
Plan options  5.0
Overall score  3.8

Payless Power

Headquartered in Fort Worth, Payless Power specializes in prepaid energy plans, where you can skip an upfront deposit and pay for electricity upfront. With a prepaid plan, you put money into your account and reload when you need more electricity. Payless Power’s energy plans are best for those with low credit or who want to avoid paying a deposit. There are two options, including a six- or 12-month energy plan equipped with a 30-day satisfaction guarantee. Since Payless Power specializes in prepaid plans, the company received a lower score for plan options. In addition, mixed customer service reviews decreased the company’s score.

 

Category Score
Customer service  3.7
Online accessibility  3.7
Plan options  3.7 
Overall score  3.7

Direct Energy

Direct Energy is a natural gas and electricity supplier in the U.S. and Canada. The company is based in Houston and serves over 4 million homes and businesses. In Houston, Direct Energy offers 12 and 24-month fixed-rate plans, including a 100% renewable option and free electricity nights from 9 p.m. to 9 a.m. Direct Energy does not offer a satisfaction guarantee, negatively impacting its customer service score. The company also does not offer variable-rate or no-deposit low-credit options, which also impacted its score.

 

Category Score
Customer service  3.0
Online accessibility  5.0
Plan options  2.3
Overall score  3.5

How we review energy companies in Houston, Texas

Choose Texas Power’s energy experts have extensive knowledge, research, and data on the deregulated market. Our reviews prioritize customer service, online accessibility, and plan options. Learn more about what each category entails. 

  • Customer service: PUC complaint score, Google reviews score, satisfaction guarantee, option to cancel and/or change service options, years in business.
  • Accessibility: Online bill pay, access to usage trends and alerts, order options, pricing information and transparency.
  • Plan options: Contract lengths, renewable plan options, serviceability.

There are over 100 energy companies in Texas, so not all of our reviews are based on first-hand experience. However, we are confident our reviews and recommendations reflect accurate information.

Houston energy companies FAQ

How do I choose an energy provider in Houston?

Use the Choose Texas Power marketplace to search and compare the best electric companies in Houston. When you enter your ZIP code on this page, you can sort and filter based on your preferences. Read the plan details to determine if there are additional benefits, like bill credits. When you find the best plan for you, sign up online or over the phone in minutes.

 

What is the most reliable electric company in Texas?

The top electric companies in Houston include TXU Energy, TriEagle Energy, and 4Change Energy based on Choose Texas Power’s proprietary provider reviews.

 

What is the lowest fixed rate on electrical service in Houston?

The cheapest fixed electricity rate in Houston is currently 11.0 cents per kWh, offered by Gexa Energy, 4Change Energy, Express Energy, Cirro Energy and Frontier Utilities. 

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