At Choose Texas Power, we aim to provide consistent, reliable information about energy plans. Our partners do not direct our editorial content, though we may reference their products in our posts. Read about how we make money to learn more.
Our Express Energy review
Choose Texas Power provides comprehensive reviews of retail electric providers (REPs) in Texas to help you pick the best company for your energy needs. Our energy experts review providers based on customer service, online accessibility, and plan options. Explore our 2024 review for Express Energy, a Houston-based electricity provider specializing in low-cost and renewable energy plans.
Category |
Rating |
---|---|
Customer service | 4.9 |
Plan accessibility | 2.3 |
Plan options | 4.3 |
Overall score | 3.8 |
Customer service
Express Energy scored high for its customer service, receiving a 4.9 out of 5 in our review. It offers a satisfaction guarantee for 60 days after your contract starts. If you are unsatisfied with your energy plan, you can cancel or switch your service with no penalty. Express Energy also boasts a referral rewards program offering customers a $50 gift card for referring new customers.
Online accessibility
Express Energy received a 2.3 out of 5 for online accessibility. This provider offers online payment, autopay, and a mobile app. Customers can also view a detailed summary of their electricity bill online. However, its lack of straightforward plan details brings down the accessibility score.
Plan options
This electricity provider scored 4.3 out of 5 for its diverse array of plans. Express Energy offers fixed-rate plans for 12 and 24 months with renewable options. It also allows customers to conveniently enroll in autopay when paying their monthly electricity bills. Learn more about available Express Energy plans on the free Choose Texas Power marketplace.
Express Energy electricity plans
Express Energy offers a variety of electricity plans through Choose Texas Power. Read the details of three popular plan types to discover which is best for your home and consumption patterns. Enter your ZIP code on our marketplace to find more Express Energy options in your area.
Flash 12 with autopay
Flash 12 is a fixed-rate plan that requires you to enroll in automatic payments. The contract length for this plan is 12 months and includes a $100 bill credit if you use 1,000 kilowatt-hours (kWh) of electricity or more per month. This plan includes 9% renewable energy and provides the option to upgrade to 100% Texas wind power.
Flash 24
This plan is similar to Flash 12 but it lasts for 24 months, making it a great option to lock in a low rate for two years. With both plans, you may incur an early termination fee of $20 per month remaining on your contract if you choose to cancel the plan early. Flash 24 also comes with the option to upgrade your plan to 100% wind power.
Flash Green 12
The Flash Green 12 is a fixed-rate 100% renewable energy plan. This plan sources all of its energy from Texas wind-generated power. If you use 1,000 kWh or more of monthly electricity, you’ll also enjoy a $100 bill credit. Enrollment in autopay is required under this energy plan.
Express Energy rates across Texas
Deregulated energy markets allow consumers to buy electricity plans from the energy providers of their choosing. This forces energy companies to strive for your business with competitive rates and unique offerings. Express Energy consistently offers cheap electricity rates in Texas, making it a popular provider in many locations. Explore Express Energy’s rates across the following major Texas cities.
Houston electricity rates
Plan |
Rate for 1000 kWh |
---|---|
Flash 12 | 11.3 cents/kWh |
Flash 24 | 11.3 cents/kWh |
Flash Green 12 | 12.1 cents/kWh |
Fort Worth electricity rates
Plan |
Rate for 1000 kWh |
---|---|
Flash 12 | 10.9 cents/kWh |
Flash 24 | 10.9 cents/kWh |
Flash Green 12 | 11.7 cents/kWh |
Dallas electricity rates
Plan |
Rate for 1000 kWh |
---|---|
Flash 12 | 10.9 cents/kWh |
Flash 24 | 10.9 cents/kWh |
Flash Green 12 | 11.7 cents/kWh |
These prices are accurate as of October 2024. Electricity rates are subject to change frequently. Check the Choose Texas Power marketplace with your ZIP code for accurate prices in your area.
How to sign up on Choose Texas Power
Choose Texas Power makes signing up for an Express Energy plan easy. Our convenient marketplace helps you shop, compare, and check out all in one place. Here’s how to get started.
- Enter your ZIP code. Your location determines the rates and plans available to you. Enter your area code to browse options near you.
- Filter for Express Energy. Filter by provider and select Express Energy to view its available plans.
- Sign up in minutes. Select the best plan for you and sign up online or over the phone. Express Energy will handle the switching process with your utility company so you can enjoy your new plan.
Pros and cons of Express Energy
Pros |
Cons |
---|---|
Renewable options | Early termination fees |
Satisfaction guarantee | No variable-rate options |
Bill credits | |
Autopay options |
Frequently asked questions
Is Express Energy a good retail electric provider?
Express Energy scores a 3.8 out of 5 overall on Choose Texas Power. It scored especially high in the customer service category, with a rating of 4.9 out of 5. Express Energy offers a variety of fixed-rate plans to help customers secure a stable price for their entire contract.
What are the main benefits of Express Energy?
Express Energy’s key offerings include a $100 bill credit, renewable energy plans, and a customer satisfaction guarantee for 60 days. Customers may also enjoy the autopay function for easy monthly payments.
What is Express Energy’s cheapest plan?
Express Energy’s Flash 12 and Flash 24 tend to have the same rate and are typically the cheapest available from this provider on the Choose Texas Power marketplace. Keep in mind that electricity rates vary by location and change throughout the year. Enter your ZIP code to find today’s cheapest energy plan for your location.
Deregulated energy made easy
Let us put the power in your hands with a new electricity plan.