Payless Power Review | 2024 Rates & Plans
Explore reviews for Payless Power to determine if it's the right fit for you.

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Payless Power reviews

Payless Power is a light company based in Fort Worth, Texas. This family-owned provider is known for offering prepaid plans, which enable consumers to avoid paying a deposit. Explore customer reviews from 2024 to determine if Payless Power is a good fit for your home.

Category Rating

  • Customer service 3.7
  • Plan accessibility 3.7
  • Plan options 3.7
  • Overall score 3.7

Payless Power’s customer service

Quality customer service is highly important when selecting your electricity provider. Payless Power scored a 3.7 out of 5 for customer service. This provider allows customers to cancel or change their service within 30 days of enrollment and includes a 30-day satisfaction guarantee. However, Payless Power does require an early termination fee of $99 if you end your contract early.

Payless Power’s online accessibility

An easy-to-use online platform helps you take control of your home’s electricity and monitor your bills. Payless Power scored a 3.7 out of 5 for online accessibility for its daily usage alerts and self-service portal.

Plan options by Payless Power

One of the main benefits of deregulated energy is the ability to shop and compare your options. More options empower you to pick the best light company for your household. Payless Power offers two prepaid plan options on Choose Texas Power at six- and 12-month contract lengths. Due to these options, Payless Power scored 3.7 out of 5 in this category.

Both plans offered by Payless Power are fixed-rate and require a beginning balance to start service. Once your service starts, you can add more funds as needed. Depending on your home’s energy usage, your electricity rate will vary. The three tiers, measured in kilowatt-hours, are 500 kWh, 1,000 kWh, and 2,000+ kWh. Calculate your home’s energy usage and check the plan’s Electricity Facts Label to learn which tier you fall under.

No-deposit electricity plans

Light companies often require customers who do not meet a credit threshold to pay a deposit to begin service. No-deposit plans are popular amongst customers who do not meet the credit limit or want to avoid an upfront cost. Payless Power offers prepaid electricity plans with a “pay-as-you-go” structure at six-month and 12-month contract lengths.

Payless Power pros and cons

Pros   

  • No-deposit plans
  • Satisfaction guarantee
  • Online payment portal

Cons

  • Early termination fees
  • Limited to fixed-rate plans

How do I sign up on Choose Texas Power?

Finding your next energy plan on Choose Texas Power is easy. Follow these steps:

  • Enter your ZIP code. Your location determines what plans and providers are available to you. Start searching for energy plans by entering your ZIP code.
  • Filter your options. Filter for Payless Power under providers to find what’s available near you.
  • Sign up. You can sign up online or over the phone in minutes. Call the number on your screen to speak with an energy expert.

Compare Payless Power energy rates across Texas

Electricity rates vary by location. To help estimate your location’s cost, we’ve included the current Payless Power rates in Dallas, Houston, and Fort Worth.

Dallas electricity rates

Plan

Rate for 1000 kWh

6-month prepaid 17.4 cents/kWh
12-month prepaid 17.7 cents/kWh

Houston electricity rates

Plan

Rate for 1000 kWh

6-month prepaid 17.7 cents/kWh
12-month prepaid 18.1 cents/kWh

Fort Worth electricity rates

Plan

Rate for 1000 kWh

6-month prepaid 17.4 cents/kWh
12-month prepaid 17.7 cents/kWh

*These rates are current as of October 2024.

Frequently asked questions

Does Payless Power have good reviews?

Payless Power scores a 3.7 out of 5 on Choose Texas Power’s marketplace. This score is based on customer reviews, plan options, and online accessibility. Many customers enjoy Payless Power’s prepaid plan options, which allow you to skip a deposit. However, this provider does charge an early termination fee and lacks plan variety. Enter your ZIP code to compare plans in your area and discover the best fit for you.

Are prepaid energy plans a good option?

Prepaid energy plans are a great option for customers who want flexibility and to avoid a deposit. They follow a pay-as-you-go structure, which is desirable if your electricity usage fluctuates.

Is Payless Power cheap?

Payless Power typically has cheaper electricity rates, especially considering it does not require a deposit. However, the cost of electricity changes daily and depends on location and other factors. Enter your ZIP code to find the cheapest electricity plan in your area.

 

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