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Based in Irving, TXU Energy is one of the most well-known energy providers in Texas, working with residential and business customers throughout the state. TXU Energy began operations in 2002, the same year deregulation began in Texas. The company aims to provide simple contact terms and straightforward prices. TXU Energy is part of Vistra Energy, which owns several other electric companies, including Ambit Energy and Dynegy.
When you’re ready to find a new energy plan, Choose Texas Power is here to help. You can use our free marketplace to discover all-inclusive electricity rates near you and sign up for a plan in minutes. Here’s how:
If you have any questions or need help, call the number on this screen to contact a Choose Texas Power energy expert.
After entering your ZIP code, you can filter the available plans to show only those provided by TXU Energy. Each TXU Energy plan is equipped with a 60-day satisfaction guarantee, which means you can switch to a different TXU Energy plan or another provider without paying a fee within 60 days of enrollment.
These fixed-rate TXU plans include a 12-month or 24-month contract. The plans offer a $30 bill credit every month if you use at least 800 kilowatt-hours (kWh) of electricity.
If you sign up for this fixed-rate, 12-month plan, you’ll join the TXU Energy Solar Club. Your membership lets you enjoy the benefits of solar energy without installing solar panels, giving you up to 500 kWh of electricity per month from Texas solar farms.
These fixed-rate TXU plans include 12-month and 24-month contract options. This plan type offers 3% cash back rewards and price protection.
These are also fixed-rate plans, with 12-month and 24-month lengths, that include free nighttime energy usage between 8 p.m. and 5 a.m. In addition, TXU Energy will purchase renewable energy credits (RECs) to offset your daytime usage with solar energy.
With this variable-rate plan, you are not locked into a contract. Instead, your electricity rate varies from month to month. As a bonus, you receive 3% cash back loyalty rewards.
Energy prices vary around Texas due to differing utility transmission charges, government fees, and taxes. As an electricity customer, your rate may differ from someone else’s in another part of Texas — even if you have the same plan and provider.
Ready to find TXU rates in your area? Enter your ZIP code to explore energy plan options near you or read our TXU Energy review for more information.
If your power goes out, contact your local utility company (not TXU Energy) to restore it. Check out our utilities resource page to determine which company serves your area.
If you have questions about your electricity bill or account, you can reach TXU Energy through one of the following channels:
Does TXU Energy have an app?
Yes. You can download the TXU Energy app to manage your account, pay your bill, and more.
How do I switch to TXU Energy?
You can switch energy providers by entering your ZIP code and signing up for a new plan. If you are canceling your current energy plan before it ends, you may have to pay an early termination fee (ETF), which is listed on your plan’s Electricity Facts Label (EFL). You will not pay a fee if you move outside of your provider’s service area or if you cancel within 14 days of the contract ending.
Will TXU Energy charge me a cancellation fee?
TXU Energy charges an early termination fee (ETF) if you cancel a fixed-rate plan before it expires. Fees cost $150 for 12-month plans, $295 for 24-month plans, and $395 for 36-month plans.
Where can I pay my TXU Energy bill?
The easiest ways to pay your TXU Energy bill are online, through the company’s mobile app, or by phone at 1-800-818-6132. Alternatively, you can pay by mail or in person.
Is a deposit required to sign up with TXU Energy?
It depends on your credit history. If you want to avoid paying, you can choose a provider that offers no-deposit plans.
How do I sign up for a TXU Energy plan?
Get started by entering your ZIP code and narrowing available options to only display TXU Energy plans. After you find one that fits your energy habits, sign up online or call the number on your screen for assistance.
Let us put the power in your hands with a new electricity plan.
